Marco De Sousa

I'm an Infrastructure Engineer, I've gained extensive experience and knowledge through hands-on exposure to a wide range of IT infrastructure and security projects over the past three years. I bring a strong work ethic and a positive attitude to all projects.

During my career, I've had the opportunity to lead complex IT projects, implement security policies that adhere to industry standards, and develop BC, DR Plans that have ensured the continuity of critical systems. I take pride in my ability to solve complex problems by finding innovative approaches to complex challenges.

I believe that experience is not solely measured by the number of years one has worked, but also by the quality of work produced and the ability to adapt and learn.

MY STRENGHTS

Ambition

I am driven by ambition, and always approach my work with passion and dedication.

Strong Work Ethic

I am willing to go the extra mile and take pride in my work.

Adaptable

I am a resilient professional with a demonstrated ability to adapt to changing circumstances and thrive in dynamic work environments.

Assertive

I'm not afraid to ask the difficult questions and have the difficult conversations.

Problem Solving

I have a natural ability to analyze complex problems and develop effective solutions.

MY EXPERIENCE

Infrastructure Engineer @ Off to Work

Jan 2022 - Present

As an Infrastructure Engineer, I am results-driven with a proven track record of delivering advanced technical problem-solving and effective leadership in IT operations. My areas of expertise include strategic planning, change management, and overseeing IT systems and security.

With extensive experience managing Azure, Hyper-V, Windows Server, Veeam Backups, SonicWall firewalls, and Intune, I have successfully led server upgrades and migrations on all our VM's including SQL databases, Sage & Payroll, Domain Controllers, File Servers etc. that were crucial to the growth and success of my organization. In addition, I have developed and implemented security policies that align with industry standards and regulatory requirements, ensuring the secure operation of critical systems.

My skills in managing BCPs and DR plans have been tested and refined through my experience in ensuring business continuity and disaster recovery in high-pressure situations. Through effective communication and collaboration, I have built strong relationships with team members and stakeholders, earning a reputation as a trusted and reliable partner in IT Operations.

In 2023, I'll be focusing Cyber Security awareness training for staff and on obtaining accreditation for Off to Work in ISO27001, 9001 and Cyber Essentials.

IT System Administrator @ Codex

July 2020 - November 2021

As the IT Systems Administrator, I, along with the IT manager, provided comprehensive 1st and 2nd line support to a team of 90 staff, ensuring the seamless operation of all business processes and systems across the entire company. Additionally, we had support from a third-party MSP that provided 3rd line support.

Through my role, I gained a deep understanding of the company's operations and effectively managed the IT systems to support the organization's growth and success. My commitment to delivering high-quality support and my ability to work collaboratively with teams in all departments made me a valuable member of the organization.

Details of my previous experience can be found in my CV.

EDUCATION

Technology University of Dublin

Bachelor of Honors 2:1 in Information Systems and Information Technology

New Horizons

SC-900 Microsoft Security Compliance and Identity Fundamentals

Sure Skills

MC-030T00-A: Office 365 Administrator

CERTIFICATIONS

ISC² Certified in Cybersecurity (CC)

AWS Solutions Architect Associate Certificate

Google IT Support Professional Certificate

Speaking Excellence Programme

A BIT OF MY WORK

Cybersecurity Best Practices

Cloud Computing

PROJECTS

Honours Degree Final Year Project – Fixed Charge Processing System “Traffic E-ticket”

The purpose of my Honours Degree Final Year project, "Traffic E-Ticket," was to enhance the process of issuing and paying police fines by developing a more efficient Traffic ticket processing system. The system aimed to reduce errors caused by misplaced or mis-captured fines, while also providing an electronic platform for offenders to conveniently pay their fines. The project utilized various resources available in Google Firebase, such as FireStore DB, Functions, and Storage, to ensure optimal performance and functionality.

Basic REST API in Python hosted on Cloud Resources

The objective of this project was to develop a basic REST API using Python, and host it on a virtual machine with Microsoft Azure cloud resources. The API was designed to access data from a cloud-hosted SQL database, providing a reliable and secure way to retrieve and manipulate information. By leveraging the power of Azure resources such as virtual machines and SQL databases, the project aimed to demonstrate the scalability and flexibility of cloud computing for developing and hosting web applications .

SQL Database of PC World shopping e-commerce site

The objective of this project was to build a e-commerce site, I built a web application based on PC World in Ireland that incorporated a variety of SQL operations, including triggers, procedures, joins, and functions. The goal was to design a highly efficient SQL database that could effectively manage and process large volumes of data related to customer orders, product information, and other relevant aspects of the e-commerce site. By leveraging advanced SQL query techniques, I was able to streamline data access and retrieval processes, resulting in improved website performance and enhanced user experience.

TESTIMONIALS

Gerard Healy

Head of IT, Codex

Marco was a critical member of our team during our time together with Codex. During his tenure, he personally delivered key infrastructure and cyber security initiatives and was a constant source of innovation, support and positive change.

Marco is a fantastic member of the team with an upbeat and can-do attitude that makes every challenge faced together all the more manageable. A superb member of any team with a strong technical and analytical ability in both infrastructure and cyber security.

Claudio Trocado

Drawing Office Manager, Genrec Engineering

I had the pleasure of working with Marco, he exceeded all of our expectations. He consistently went above and beyond to ensure the success of his projects.

Marco's positive attitude and friendly nature made him a joy to work with, and his ability to work well with the entire team was invaluable to the success of our team. I highly recommend Marco, he is truly an exceptional professional and an asset to any team.

Let's connect and see how I can add value to your organization.